HEALTHCARE NAVIGATION & ADVOCACY
Understand what's happening.
Know what comes next.
Have someone in your corner.
Healthcare can become a lot to carry. ThreadTru helps you see the whole picture, make sure your voice isn't lost in it, and keep you from being the only one trying to hold every thread together.
Threading the gaps. Connecting your care.
• NURSE-FOUNDED
• TRAUMA-INFORMED
• HUMAN-CENTERED
WHEN CARE GETS COMPLICATED
Your care is one picture—even when the healthcare system treats it like separate pieces.
Your healthcare may span providers, medications, records, testing, insurance, changing services, access needs, family involvement, and more. ThreadTru helps keep that whole picture in view while navigating the system, advocating alongside you, and keeping track of what still needs an answer or outcome.
TOO MANY
MOVING PIECES​​
IMPORTANT
DETAILS GET LOST​​​
NO ONE OWNS
THE WHOLE PICTURE​
Your healthcare is more than what's happening with one provider.
ThreadTru brings the information that matters into one organized view so you can understand where things stand across your care.
Questions deserve answers. Concerns deserve attention.
ThreadTru helps you prepare, communicate, ask for clarification, understand your options, and advocate for what matters to you throughout your healthcare—not just when you're sitting in an exam room.
A healthcare plan is only useful if what comes next actually happens.
ThreadTru keeps track of unresolved referrals, records, authorizations, testing, follow-ups, handoffs, change in care and other open items—who is responsible, what happened last, and what needs to happen next—until there is an outcome or clear handoff.
That's the gap ThreadTru fills.
HOW IT WORKS
​From overwhelmed to a clear next step.
The ThreadTru Method™ brings structure to the whole picture—what’s happening, what needs attention, who needs to be involved, and what still needs to happen.
The ThreadTru Method™
01​​
Thread theWhole Picture
Bring the healthcare landscape into one clear Roadmap.
02​​
Find the Gaps
Identify unresolved issues, barriers, and breaks in continuity.
03​​
Connect the Pieces
Facilitate communication, information flow, referrals, insurance processes, and next steps.
04​​
Follow Through
​Track unresolved issues until there is a documented outcome, handoff, or decision to stop pursuing it.
05
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Ongoing Care Navigation
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When your healthcare needs someone keeping an eye on the whole picture. ThreadTru provides continued navigation and advocacy across providers, records, medications, insurance, appointments, care transitions, provider changes and connections, and unresolved issues—with the level of involvement adjusting as your needs change.
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03
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Appointment Advocacy
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When you want an advocate beside you for an important healthcare visit. ThreadTru helps you prepare beforehand, can attend with you when requested, supports clarification and note-taking during the visit, and organizes what comes next afterward.
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04
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BridgeCare™
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When care is changing hands or something new needs to be established. ThreadTru stays involved through a care transition or significant change in services—helping coordinate information, navigate barriers, support provider connections, and keep transition-related needs from getting lost along the way.
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02
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Healthcare Reset
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When the information exists, but it’s scattered. ThreadTru brings your providers, medications, records, testing, insurance information, care needs, and unresolved items into one organized healthcare picture—with a clear system for what needs attention and a path for moving forward.
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01​
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Healthcare Clarity Session
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When you need to understand where things stand. A focused session to look at your healthcare picture, identify what needs attention, establish priorities, and leave with practical next steps.
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Add-on services available.
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HOW THREADTRU CAN HELP
Care doesn't always follow
a straight line.
Sometimes you need clarity. Sometimes you need someone to step in, speak up, sort through what’s happening, or stay involved as care changes. ThreadTru gives you a place to start—and room for support to grow with your needs.
MEET THE FOUNDER
Care navigation built by someone who understands the gaps.
After more than a decade in nursing, I’ve experienced healthcare from many sides—from direct care and community settings to complex care, behavioral health, and healthcare leadership. Across those roles, I kept seeing the same thing: as care became more complicated, the person at the center of it could easily become lost in everything it took to manage it.
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I founded ThreadTru Care Advocates because I believed there was room for something different—someone whose role begins with the person, sees their care as one whole picture, and can work alongside them and the people who love them as they navigate everything that comes with it.
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​“Because navigating healthcare shouldn't consume the lives of the people receiving care—or the people who love them.”
Michelle Peterson, LPN
Founder, ThreadTru Care Advocates
WHO DO WE SUPPORT
You don't need a complicated diagnosis to need help navigating care.
Sometimes care becomes difficult all at once. Other times, it builds slowly—more providers, more decisions, more responsibilities, and more to keep track of than one person or family can reasonably carry.
INDIVIDUALS
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For people managing their own healthcare who want more clarity, a stronger voice in their care, or help carrying what has become difficult to manage alone.
CAREGIVERS
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For those carrying the ongoing responsibility of helping someone else manage healthcare while balancing the rest of life alongside it.
FAMILIES
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For families trying to support someone they love—whether they're nearby, across town, or managing care from miles away.
COMPLEX CARE
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For people and families navigating multiple providers, chronic or changing health needs, behavioral health, hospitalizations, transitions, insurance barriers, or other situations where care has become harder to manage.
ThreadTru meets you wherever the gaps begin to show.
